Michael is the primary author of the guide. He received his bachelors degree in advertising and marketing from Brigham Young University and his Masters Degree in instructional design from Utah State University.
Michael has nine years experience in the fields of training and development and leadership development. He has started new training divisions, supported large departments with training solutions, and managed leadership development, executive development, and succession planning for a global organization.
During his career Michael has gained particular expertise in building and implementing leadership competencies models. Michael has presented at local, national, and international conferences on topics regarding training and development including ASTD International.
In his communications and leadership development career Michael's work has included supporting organizations such as JetBlue, Burger King, Dillard's, Wells Fargo Bank, Macey's , and Brigham Young University - Hawaii.
EDAN L. JORGENSEN Ph.D. Edan L. Jorgensen received his Bachelors degrees from Southern Utah in Sociology and Interpersonal Communication, his Masters degree in advanced research methods and his Ph.D. in Sociology from the University of Nebraska.
Dr. Jorgensen is a recognized expert with over 15 years experience as a professor and consultant to some of the most recognizable organizations in the world. His expertise is centered on data and psychometrics that assist in the processes of talent management (including 360 degree surveys), development, talent acquisition/retention, executive selection, performance metrics, and workplace culture.
Dr. Jorgensen has designed, implemented and coached talent management processes for organizations such as The Ritz Carlton, Denver Health, Henry Ford Health Systems, Talent Plus, National Research Corporation, Basic Research Inc., and The Church of Jesus Christ of Latter-day Saints.